Terms of service

These Terms of Service ('Terms') govern your use of the Luxorne website (luxorne.co.uk) and the purchase of products from Luxorne Ltd, registered in England and Wales. By placing an order with us, you agree to these Terms in full.

About Us

Luxorne Ltd is a UK-registered company trading in statement lighting. Our registered address and company number are available upon request at service@luxorne.com.

Placing an Order

By completing the checkout process, you are making an offer to purchase the selected products. We reserve the right to decline any order for any reason, including stock availability or pricing errors. You will receive an order confirmation email; this does not constitute acceptance until your order is dispatched.

Pricing

All prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable. Prices are subject to change without notice. The price charged will be the price displayed at the time of order.

Payment

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Klarna. All transactions are processed securely. We do not store payment card details.

Delivery

We deliver to addresses within the United Kingdom and selected international destinations. Estimated delivery times are provided at checkout and are not guaranteed. Risk passes to you upon delivery.

Product Descriptions

We make every effort to ensure product descriptions and images are accurate. Slight variations in colour may occur due to screen calibration differences. If a product materially differs from its description, please contact us for a full resolution.

Intellectual Property

All content on this website — including photography, copy, logos and design — is the property of Luxorne Ltd or its licensors. No content may be reproduced without prior written consent.

Limitation of Liability

To the fullest extent permitted by UK law, Luxorne Ltd shall not be liable for any indirect, incidental or consequential losses arising from your use of our website or products. Our total liability shall not exceed the amount paid for the relevant order.

Consumer Rights

Nothing in these Terms affects your statutory rights as a UK consumer under the Consumer Rights Act 2015, Consumer Contracts Regulations 2013, or other applicable legislation.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.