Términos del servicio

These Terms of Service ('Terms') govern your use of the Luxorne website (luxorne.com) and the purchase of products from Luxorne Ltd, a company registered in England and Wales, serving customers worldwide. By placing an order with us, you agree to these Terms in full.

About Us

Luxorne Ltd designs and sells premium watches, shipping to customers across the UK, European Union, North America, Australia, and Japan, among other markets. Our registered address and company number are available upon request at service@luxorne.com.

Placing an Order

By completing checkout, you are making an offer to purchase the selected products. We reserve the right to decline any order for any reason, including stock availability, suspected fraud, or pricing errors. You will receive an order confirmation email; this does not constitute acceptance until your order is dispatched.

Pricing

Prices are displayed in the currency applicable to your market (for example GBP, EUR, USD, CAD, AUD, or JPY), based on your shopping region. Prices include applicable taxes where required to be shown (such as UK/EU VAT); customers in other regions may be charged local sales tax or import duties separately, as set out in our Shipping Policy. Prices are subject to change without notice; the price charged is the price displayed at the time of order.

Payment

We accept major cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and other locally relevant payment methods depending on your region. All transactions are processed securely, and we do not store payment card details.

Delivery

We deliver worldwide, with dedicated shipping arrangements for the United Kingdom, Ireland, European Union, United States, Canada, Australia, and Japan, among other destinations. Estimated delivery times are provided at checkout and are not guaranteed. Risk passes to you upon delivery.

Product Descriptions

We make every effort to ensure product descriptions and images accurately reflect our watches, including materials, dimensions, and movement specifications. Slight variations in colour or finish may occur due to screen calibration or natural variation in materials such as leather straps. If a product materially differs from its description, please contact us for a full resolution.

Intellectual Property

All content on this website — including photography, copy, logos, and design — is the property of Luxorne Ltd or its licensors. No content may be reproduced without prior written consent.

Limitation of Liability

To the fullest extent permitted by applicable law, Luxorne Ltd shall not be liable for any indirect, incidental, or consequential losses arising from your use of our website or products. Our total liability shall not exceed the amount paid for the relevant order.

Consumer Rights

Nothing in these Terms affects your statutory rights as a consumer under the laws of your country of residence, including (without limitation) the UK Consumer Rights Act 2015, the EU Consumer Rights Directive for customers in the European Union, and equivalent consumer protection legislation in Canada, Australia, Japan, and the United States.

Governing Law

These Terms are governed by the laws of England and Wales, without prejudice to any mandatory consumer protections you are entitled to under the law of your own country of residence. Disputes not resolved informally may be subject to the jurisdiction of the courts of England and Wales, or, where mandatory local law requires, the courts of your own country.